Privacy policy
1. Introduction
Cloud9 Women’s Choir is committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, and safeguard your personal information when you interact with our website, including through online forms and third-party tools like Google Analytics.
By using our website, you consent to the practices described here.
2. What information we collect
We may collect the following personal information through online forms on our website:
- Full name
- Email address
- Phone number
- Event registration information
Additionally, we use Google Analytics to collect anonymized data about your interactions with our website, such as:
- Pages visited and time spent on the site
- Clicks and navigation paths
- Device type, browser, and IP address (anonymised)
3. How we collect information
Information is gathered directly when you submit forms on our website, such as membership applications, event sign-ups, or contact inquiries. We also use Google Analytics and our website hosting platform, Wix, to track non-personal, aggregated data about website usage. This data is anonymized and does not identify individuals.
4. Purpose of collection
We collect personal information to:
- Facilitate choir membership and participation in events
- Communicate updates, schedules, or administrative details
- Improve our website’s functionality and user experience using insights from Google Analytics
Your data is processed only to provide the service you requested or to enhance the website’s operation.
5. Use and disclosure
Your personal information will not be shared with third parties, except where required by law (e.g., court orders) or as outlined below.
Website Hosting (Wix): Our website is hosted by Wix, a third-party platform that processes data (including personal information submitted via forms) to provide website-building and hosting services. Wix acts as a data processor on our behalf under a contract that ensures compliance with Australian privacy laws. Data stored through Wix may be transferred to servers located outside Australia (e.g., in the U.S. or Israel), but we take reasonable steps to ensure Wix adheres to the same data protection standards required under the Privacy Act. For details, review Wix’s Privacy Policy.
Google Analytics: We use Google Analytics to analyse anonymized website traffic. This data does not identify individuals and is used solely to enhance user experience. Google may process data in accordance with Google's Privacy Policy.
6. Data security
We protect your information using reasonable administrative, technical, and physical safeguards, including:
- Secure online forms
- Restricted access to authorised personnel only
- Regular system updates to prevent breaches
For third-party services like Wix and Google Analytics, we ensure anonymization and data processing agreements are in place, though we cannot guarantee the security of third-party systems.
7. Access and correction
You can request access to or correction of your personal information at any time by contacting us. We will respond within 30 days.
8. Complaints
If you believe your privacy has been breached, please contact us.
9. Contact us
For questions about this policy, contact:
Cloud9 Women’s Choir
Email: cloud9womenschoir@gmail.com